Zhuhai Jingding Technology Co.,LTD
FAQ
All the information you need to know about the product and its working principle. Can't you find the answer? Chat with our team.
Can the product be taken on the airplane?
No, because this product is a lithium battery product.
According to the international air transportation standard regulations, it is not allowed to carry more than 100Wh of lithium battery products.
Why the power of the device is within the rated output power range of the product, but it can not be used?
The power of the product is lower than 20%, need to replenish the power.
The starting power of some devices is higher than the peak power of the product, or the nominal power of the device is higher than the actual power of the product.
The starting power of some devices is greater than the peak power of the product, or the nominal power of the device is greater than the actual power of the product: it is recommended to use the company's higher power products.
Why is there sound when using?
The product adopts air-cooling system, built-in fan to better help the product heat dissipation, the use of slight noise is normal.
Slight noise is a normal phenomenon.
Is it normal for the charger to be hot when charging?
Charger heating during charging is a normal phenomenon, the standard charger meets the national safety standards, you can rest assured that use! The standard charger meets the national safety standards, you can rest assured that the use!
Why does the output automatically turn off after a few hours of connecting a small power device?
When the port is connected to a small load device, the product will automatically turn off the output within the time set by the system to avoid forgetting to turn off the output during use. This prevents you from forgetting to turn off the output during use, which may cause the battery to run out of power.
